Product Background and Support
Manufacturer Guarantees Service History and Support
A reputable manufacturer should be able to provide you and your buyer with:
- A detailed service history. You may have something on hand, and your device manufacturer should as well. This is essential information for a discerning, careful buyer and promotes your trustworthiness. Go to: www.laserintegrity.com/report for a report on the service history of any Candela laser.
- The best available warranty. Who else but the manufacturer can make the most realistic guarantees about the product?
- The highest qualified service and support personnel. Again, the manufacturer has the best and most reliable information and the technicians to use it wisely.
- Parts you can trust. Who really knows where those parts came from, let alone what will happen if they are substandard?
- Most importantly, upgrades and routine maintenance you can rely on. The manufacturer is your best connection for disposables, ancillary products, upgrades, and reliable regular maintenance for their devices.